Devyn Gordon’s dog Trixie escaped from her yard Saturday while the family was at the downtown Greensboro Christmas parade. A neighbor told Devyn that the dog had been taken to the Guilford County pound, so Devyn went there Saturday with her driver’s license and copies of Trixie’s current rabies records and tag, which are in Devyn’s name and current address.
The staff at the Guilford pound refused to release Trixie to her current owner, however. Unbeknownst to Devyn, Trixie has a microchip registered in the name of a previous owner. Trixie came to Devyn through a friend of Devyn’s brother. The friend had been planning to surrender Trixie back to the shelter where she had gotten her. “She gave her to my brother, who gave her to me, almost two years ago,” Devyn said in a comment on Facebook.
In addition to the rabies records, Devyn has 2 years of records for vet checkups and other vaccines, as well as photos and grooming receipts.
Pound staff told Devyn that they have the right to hold Trixie for 72 hours. If the woman whose name is on the chip (who lives in Fayetteville as far as Devyn knows) goes to the Guilford pound and verifies that she transferred ownership to Devyn, then pound staff will allow Devyn to reclaim her dog after paying additional daily boarding fees on top of the $30 reclaim fee. If not, then after Trixie’s 72-hour hold is up, pound staff will allow Devyn to adopt her own dog at the full $95 adoption fee.
Devyn went back to the Guilford pound on Sunday as well, still trying to get her dog back. The pound staff told her that since the number associated with the microchip has been disconnected, they are putting Trixie up for adoption.
“They would rather euthanize a dog, or let some strange family adopt her, than give her to her rightful owner,” Devyn wrote in a Facebook post. “This is probably one of the dumb and stupid reasons that the shelters are so full, and pets are put to sleep daily..because either they have ridiculous protocol that doesn’t even make sense on paper, yet alone in the real world, or they are stacking fees on top of fees daily before people can even muster up the money to pay the retrieval fee. How is that helpful to anyone, especially the pet?”
Devyn plans to be back at the shelter first thing Monday morning to try to get her dog back.
The Guilford County pound can be reached at (336) 297-5020. You can email director Marsha Williams at firstname.lastname@example.org. The Guilford County Manager’s office can be reached at (336) 641-3383. Contact information for the Guilford County Commissioners can be found here.
UPDATE 12/03/12: Trixie is back home with her family now! Devyn wrote this comment on a Facebook post:
“I went back down to the shelter this morning, and they told me If I didn’t have an appointment I wouldn’t be able to see the director, and that they didn’t open until 12 anyway. I told them I would wait, and that’s what I did. I guess they got the picture I wasn’t leaving, and called her on the phone. She obviously has gotten calls, emails, and posts, because the first thing she said was ‘I’ve been getting emails, posts and such about your situation, and I want you to know we are not trying to keep your dog from you etc..’”
At 5 pm, after the hold was up, Devyn was able to reclaim Trixie by showing her vaccine records and paying $45, which included transferring the microchip registration. Devyn said she still plans to follow up with officials about the policies.